Delivery – Lia’s Looks offers the following services :-
Collection – From our Maidstone address, come try on and see all our stock.
Home Delivery – All orders placed for home delivery will be shipped within 1-2 working days from date of payment using Royal Mail 1st Class or 2nd Class delivery (depending on your preferred option). You will receive confirmation of shipment once this has been completed. Please note all our orders are sent signed and tracked for your security.
The recommended delivery timescales for Royal Mail 1st Class are 1-2 working days or 2nd Class 4-5 working days. This may be longer in busy periods (such as Christmas or extreme weather conditions). If you have not received your item(s) within this period, please search on the Royal Mail website using your tracking number provided. In the event of a loss of delivery, this can only be claimed for 15 days after the date it should have been delivered.
For information please review the Royal mail website. https://www.royalmail.com/track-your-item#/
Only after this date has passed will any parcel be considered lost by Royal Mail.
Please Note – For all deliveries we do not dispatch on weekends and Bank Holidays. If you place an order on these days, it will be dispatched the next working day. If you place an order after 1pm, please expect your order to be dispatched the next working day.
For all deliveries (UK and Worldwide) we use the Royal Mail trackable service with a signature required. If you are not in when the delivery is attempted Royal Mail will leave a note with further instructions. We are not responsible for the parcel if Royal Mail do not leave a card.
Shipping Costs – By Royal Mail (UK only)
First Class up to 0.250kg – £3.50
Second Class up to 0.250kg – £3.00
First Class 0.251kg – 1.99kg – £4.95
Second Class 0.251kg – 1.99kg – £4.45
First Class 2kg and over – £10.20
Second Class 2kg and over – £6.50
(For any special guaranteed deliveries by 9am or by 1pm or deliveries to the Republic of Ireland and Internationally please contact us)