Delivery – Lia’s Looks offers the following services :-
Collection – From our Maidstone address, come try on and see all our stock.
Home Delivery – All orders placed for home delivery will be shipped using Royal Mail Business Tracked 24 hour or 48 hour delivery (depending on your preferred option). You will receive confirmation of shipment once this has been completed. Please note all our orders are sent signed and tracked for your security. If a mobile number is provided on your order you will receive a SMS with a time slot of your delivery.
Please note if you order multiple other items with a pre-order item, this will be posted all together as one parcel. Unless prior contact has been made with us arranging payment of an extra postage charge.
This may be longer in busy periods (such as Christmas or extreme weather conditions). If you have not received your item(s) within this period, please search on the Royal Mail website using your tracking number provided. In the event of a loss of delivery, this can only be claimed for 15 days after the date it should have been delivered.
For information please review the Royal mail website. https://www.royalmail.com/track-your-item#/
Only after this date has passed will any parcel be considered lost by Royal Mail.
Please Note – For all deliveries we do not dispatch on weekends and Bank Holidays. If you place an order on these days, it will be dispatched the next working day. If you place an order after 1pm, please expect your order to be dispatched the next working day.
For all deliveries (UK and Worldwide) we use the Royal Mail Business trackable service with a signature required. If you are not in when the delivery is attempted Royal Mail will leave a note with further instructions. We are not responsible for the parcel if Royal Mail do not leave a card.